Support

A high-performance technical assistance service is fundamental to being competitive on the market.

The bancor technical assistance centre is organised into an extensive network capable of guaranteeing an on site service with extremely rapid intervention times. Thanks to its efficient management of on centre assistance, it guarantees repair and return of its solutions within 36 hours.

Also, in full compliance with the environmental values which bancor espouses, our technical assistance centre possesses a fleet of eco-friendly vehicles with low environmental impact, to guarantee, in addition to a quality service to its customers, a positive impact on the entire social system.

bancor supplies both on call services, for routine and preventive maintenance and supply of spare parts, and on centre services, for product assistance.

Operative video guide

To contact our  Service Centre you can call: +39 02 2663364.

For all other need of assistance you can contact our service centre sending an e-mail using the form below.

Download Area

Assistance Request Form: the assistance request form has been designed to optimise identification of the problems which may be encountered with the Lector K2s family of products. If the operator discovers malfunctions, they must compile it and send it to the assistance service with the reader.

Remote Support

please use this LINK if you need a remote support

Bancor S.r.l. – Milano, via Luigi Vanvitelli 44

Tel. +39 02 2664215 – Fax. +39 02 2362992 – Mail info@bancor.it – P.IVA e C.F. 01916960154 – REA di Milano 876017 – cap. soc. i. v. € 99.000,00
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